As a Canvass Manager, I successfully led a team of 75+ canvassers, managing all aspects of daily operations, from scheduling to performance reporting and data analysis. I developed and implemented incentive programs that motivated employees, resulting in increased productivity and engagement in our canvassing efforts. I also provided regular performance updates to stakeholders, ensuring transparency and alignment with campaign goals. Under my leadership, our office not only met but exceeded expectations, setting the standard for other offices statewide. This role allowed me to refine my skills in team leadership, strategic planning, and performance management, while making a significant impact on campaign success. 

As a seasoned professional with extensive experience in clerical and managerial roles, I have effectively led the day-to-day operations of multiple departments, including payroll, accounting, inventory, and vendor relations. As anowner, I oversaw acquisitions, and portfolio expansion, and ensured the successful operation and profitability of my business. Additionally, I have a proven track record in managerial roles, Project Management, Onboarding training and upper management on sales techniques and customer relationship building, fostering teams that excel in their roles 

As an experienced manager, I have overseen day-to-day operations, including phone call management, documentation, and sales tracking, while guiding a team of over 10 employees for optimal performance. I developed over 8 salesmen, managed 150+ customer accounts, and handled CRM, Loan Management, and third-party accounts. Additionally, I organized sales documentation, and social media accounts, and was the POC for customer service in Texas and Louisiana. I conducted training on product knowledge and bank financing and developed payroll and accounting formulas using Excel. In sales, I excelled in door-to-door lead generation, social media marketing, referral programs, and sales demonstrations. 

With extensive experience in training and policy enforcement, I have trained up to 50 staff daily within an organization of over 3000 employees, covering various policies and procedures from the Office of Refugee and Resettlement (ORR), state licensing, and in-house policies. Holding 8+ certifications, including CPR, CPI, FEMA Active Shooter, and Mental Health First Aid, I trained entry-level staff to program directors. Additionally, I enforced policies through observations and walk-throughs, conducted reports on staff training, and met deadlines for over 3000 employees through LMS Software. 

Issued September 2024

Issued September 2024